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When you invite candidates by email, Equip tracks each invitation: whether it reached the candidate’s inbox, whether they opened it, and whether they clicked the assessment or AI interview link.
Status tracking is only available for email invitations. Candidates who join through a shared public URL are not tracked this way. See Share URL vs Email Invitations for the full comparison.

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Tracking Statuses

1

Open the invite page

On the Assessments dashboard or AI Interviews dashboard, click Invite under the assessment or AI interview.
2

Switch to Track Invitations

Click the Track Invitations tab and check the Email Status column. Use Copy Link to get a candidate’s invitation link.

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Job Opening Stages

When an assessment or AI interview is a stage of a job opening, you invite candidates by moving them to that stage in the Job Applications Dashboard. Those invitations are tracked on the stage’s Track Invitations tab, and Invite opens that tab directly.
Only assessment and AI interview invitations are tracked. Other pipeline emails, such as rejections, stage changes and offers, have no email status.
Track Invitations tab selected on the invite page, with the line naming the five email statuses, the Sort and filter controls and the invitation count, then the nine newest rows of the table with Sent At, Last Updated, Email Status and Invitation Link columns, showing Sent, Delivered, Opened, Bounced and Clicked statuses

Track Invitations lists every invited candidate with the current status of their email

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What Each Status Means

These statuses are authoritative. If an email shows Delivered, Opened, or Clicked, that event actually happened, even if the candidate says otherwise.
Some email clients, especially mobile apps, block open tracking. A candidate may have opened the email while the status still says Delivered.
The default invitation template contains exactly one link, so Clicked means the candidate clicked the invitation link. If you add extra links while customizing the email template, Equip cannot tell which link was clicked.

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When Emails Bounce

A Bounced invitation never reached the candidate.
1

Re-invite with the correct address

Check the address for typos, then send a fresh invitation from the Send Invitations tab. For a job opening stage, re-invite the candidate from the job’s applications on the Job Openings dashboard.
2

Reclaim the unused credit

The bounced invitation was never used, so you can reclaim its credit.
If the status says Delivered but the candidate cannot find the email, do not re-send immediately. Ask them to check their Spam folder and any other inboxes first; the email definitely reached their mail server. If it still cannot be found, re-invite them and reclaim the old credit.