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When you invite candidates by email, Equip tracks what happens to every invitation it sends. You can see, per candidate, whether the email reached their inbox, whether they opened it, and whether they clicked the assessment link.
Status tracking is only available for email invitations. Candidates who join through a shared public URL are not tracked this way. See Share URL vs Email Invitations for the full comparison.

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Tracking Statuses

Each invitation’s status appears in the Track Invitations tab of the invite page.
1

Open the invite page

From your dashboard, click Invite under the assessment whose invitations you want to check.
2

Switch to Track Invitations

Click the Track Invitations tab. You will see a table listing every candidate you have invited.
3

Check the Status column

The Status column shows the current state of each candidate’s invitation email. Statuses update automatically, so a candidate typically moves from Sent to Delivered to Opened to Clicked over time.

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What Each Status Means

Equip surfaces five statuses for invitation emails: These statuses are authoritative. If an email shows Delivered, Opened, or Clicked, you can be certain that event actually happened, even if the candidate says otherwise.
Some email clients, especially mobile apps, block open tracking. A candidate may have opened the email while the status still says Delivered. The reverse never happens: a status is never more advanced than reality.
The default invitation template contains exactly one link, the assessment link. So Clicked means the candidate clicked the assessment link. If you add extra links while customizing the email template, Equip cannot tell which link was clicked.

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When Emails Bounce

A Bounced status means the invitation never reached the candidate, usually because the address is invalid or their inbox is full. Here is how to recover:
1

Verify the email address

Check the address for typos. Confirm the correct address with the candidate through another channel if needed.
2

Re-invite with the correct address

Send a fresh invitation to the corrected address from the Send Invitations tab.
3

Reclaim the unused credit

Since the bounced invitation was never used, you can reclaim its credit. See Reclaim Credits for the conditions and steps.
If the status says Delivered but the candidate cannot find the email, do not re-send immediately. Ask them to check their Spam folder and any other inboxes first; the email definitely reached their mail server. If it still cannot be found, re-invite them and reclaim the old credit.