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Mobile-Friendly Test Types

Recruiters can require a computer for any test by turning on Enforce Desktop in Proctoring Settings. The test then will not load on phones or tablets.

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Desktop-Only Test Types

Programming, SQL, CSS, Excel, and Typing tests carry a Desktop Only badge, and Enforce Desktop is on by default for them.
Tests in the assessment list on the candidate's instructions page, with Test 1, a 10 question Quiz, ticked as done and Test 2, a Programming test, carrying a Desktop Only badge

The Desktop Only badge beside a Programming test in the candidate's list of tests

If your assessment includes even one desktop-only test, ask candidates to attempt the entire assessment on a computer.

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AI Interviews on Mobile

Conversational AI interviews work on phones. See Taking an AI Interview for the full flow.
Enforce Desktop applies to interviews too. Chromebooks count as computers.

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Supported Browsers

Google Chrome is the recommended browser for all Equip assessments and AI interviews. Before the session starts, the instructions page checks the browser whenever the session records camera or mic, which is always the case for conversational AI interviews. A browser that fails is blocked, and the candidate must update it or open the link in Google Chrome.
Sessions that record no camera or mic, such as text-only questions with no media proctoring, skip the check, so older devices can still take them.
Some proctoring features also depend on the browser:
Candidates can verify their device with the free demo tests shown before the assessment. A working demo means the real test will load too.

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Troubleshooting Device Issues

If a test will not load or the camera and mic are not detected, try these in order.
1

Check the webcam and microphone

Confirm the camera and mic work in other apps, and that the browser has permission to use them.
2

Try an incognito or private window

This rules out extensions and cached settings that block camera or screen access.
3

Switch browsers

Try Chrome first. If Chrome is unavailable, try Safari or Edge, and use Firefox only as a last resort.
4

Switch devices

Open the same assessment or interview link on a different computer. An unfinished attempt resumes on the new device.
A candidate who has not yet seen any questions can safely click their assessment link again on any device. For issues that appear after questions have loaded, see Candidate Issues.
  • Test Types - Every test type Equip supports and what each one measures
  • Demo Tests - The free practice tests that verify a candidate’s device before the real assessment
  • Taking an Assessment - The full candidate flow from invitation to submission
  • Candidate Issues - What to do when a candidate cannot start or finish a test