Email Delivered, Opened, Clicked Status
Track Email Invitations
After you invite candidates to the assessment via emails, you can track the status of each email. Start by clicking on the Track Invitations tab. You will see a table that shows all the candidates who have been invited, and the status of the emails.
Statuses
In the Delivery Status column, you can see a few different statuses. This is what the statuses mean.
Status | Meaning |
---|---|
Sent | The initial status of the email, as soon as it was sent |
Bounced | The email bounced (invalid email, full inbox, etc) |
Delivered | The email was successfully delivered to the inbox |
Opened | The candidate has opened the email |
Clicked | The candidate has clicked on a link in the email |
If you use the default email template, there is only one link in the email—that of the assessment link. So, if an email's status is Clicked, it means that the candidate has clicked on the Assessment Link. If you insert other links in the email while customizing it, we will not know which link the candidate clicked on.
Email Not Delivered
If the status above says that the email has been Delivered
, Opened
or Clicked
, you can be absolutely certain that those events have happened. Even if your candidate says otherwise
Updated on: 30/06/2025
Thank you!