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Equip’s payment gateway collects your business details (company name, address, and tax information) at your first purchase, and they appear on every invoice.

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What Can Be Changed

You can update your business details yourself in the Billing Portal, and the change applies to all future invoices. An already-issued invoice cannot be edited from the dashboard, so the Equip team re-issues it manually.
The name your invoice is billed to comes from the Legal Entity Name field on your Team page. For teams in India, your GSTIN appears on the invoice only if you enter it before purchasing.

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How to Request a Change

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Update details for future invoices

1

Open the Purchase Credits page

In your recruiter dashboard, click Buy More.
Bottom of the recruiter sidebar, with the Account group and the Helpdesk link above a balance of 100 credits and a green Buy More button

Buy More sits next to your credit balance at the bottom of the sidebar

2

Go to Billing

On the Purchase Credits page, click Go to Billing. This opens your Billing Portal, hosted by Stripe.
3

Click Update Information

Click Update Information, then edit and save your details.

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Fix an already-issued invoice

1

Update the Billing Portal first

Follow the steps above so the portal holds the correct details.
2

Email hello@equip.co

Write to hello@equip.co and say which invoice needs correcting.
Skipping the first step delays the fix. If the Billing Portal still shows the old details, the re-issued invoice will carry the same errors.