What Can Be Changed
You can update these yourself, and the change applies to all future invoices. An already-issued invoice cannot be edited from the dashboard, so the Equip team re-issues it manually.The name your invoice is billed to comes from the Legal Entity Name field on your Team page, under the Organization tab.
How to Request a Change
Update company name, email, or payment method
1
Open the Billing page
From your recruiter dashboard sidebar, go to Account > Billing.
2
Open the Billing Portal
Click Open billing portal, at the top of the Invoices section. This opens Stripe’s hosted Billing Portal.
3
Click Update Information
Under Billing Information, click Update information, then edit and save your details.
Update your GSTIN
1
Open the Billing page
From your recruiter dashboard sidebar, go to Account > Billing.
2
Edit the GSTIN field
Under Invoices, edit the GSTIN field and save.
Fix an already-issued invoice
1
Update the correct place first
Follow the steps above so the Billing Portal or the Billing page holds the correct details.
2
Email hello@equip.co
Write to hello@equip.co and say which invoice needs correcting.
Related Resources
- Viewing and Downloading Invoices - Find, view, and download past invoices and receipts
- Organization Settings - Set the Legal Entity Name that appears on your invoices
- How Credits Work - Pricing, purchase limits, and the GSTIN field at checkout
- Contact Support - Ways to reach the Equip team if you need help faster