How Credits Work

On Equip, each team has a certain number of credits. For example, when a team is created, it starts off with 10 credits. As candidates attempt assessments, this number decreases (for more details, see our Pricing Page). The table below explains what happens when your credits become negative.

Number of Credits	Outcome
< 0	You (and your Team) cannot see any results
< -25	No candidate can attempt your assessment

Thus, to ensure a good candidate experience, it is imperative that you keep your credit balance healthy!

When is a credit deducted from my account?

A credit is deducted each time an assessment invitation is sent to a candidate. If a candidate drops out of an assessment before finishing the first test, the credit can be reclaimed.

For example, you create an assessment with two tests and invite 10 candidates to take the assessment. 2 candidates drop out midway through Test 1, 3 candidates finish Test 1 and drop out during Test 2. 5 candidates finish both tests. You will then be charged 10 credits, but you can reclaim 2 credits.

How To Buy Credits

Indian teams will automatically see the prices in Rupees. They can pay via UPI, NEFT and credit or debit cards.

If you are logged in as a recruiter, you will see a 'Buy' button from where you can purchase credits. For example, you'll see it on Your Dashboard.

On clicking the 'Buy' button, you'll see a form where you can choose the number of credits. Any applicable discounts will be shown here.

You can pay via Visa, Mastercard and American Express. For some countries, Bank Transfers are also available.
Once you make the purchase, your credit balance will update automatically.
The team admin will receive an email of the invoice. The invoice and billing history is available to everyone on the team if they click on the Go to Billing button on the Step 2 page above.

Updated on: 14/01/2025